Privacy Policy
Effective 10 August 2026
This policy covers this website, the waitlist, and the contact form. It says what we collect, who else touches it, and how long it stays. This site does not accept documents.
What we collect
When you browse. Pages viewed, clicks, browser and device type, and an approximate location derived from your IP address. We do not record your screen or your session.
When you join the waitlist. Your email address. When you use the contact form. Your name, email address, and whatever you write in the message — which is relayed to us and not stored on this site.
We use this to reach you when HOLD is ready, to answer what you asked, to fix what breaks, and to understand what to build next. Joining the waitlist is what puts you on the list we email.
Who processes it
Three providers, each seeing only what it needs. Vercel hosts the site. Resend sends our email and holds waitlist addresses. PostHog provides product analytics.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We will disclose information if the law compels us to. If HOLD is ever acquired or merged, your information may transfer with the business, subject to this policy.
How long we keep it
Email addresses are kept until you ask us to remove yours. Contact messages live in our inbox like any other email. Analytics are kept under our analytics provider’s standard retention.
Security
Traffic is encrypted in transit and our providers encrypt what they store. If we discover a breach affecting your information, we will tell you without undue delay if we hold a way to reach you. No system is perfectly secure, and we will not tell you ours is.
Your choices
Email. Use the contact form and we will remove you. We only email you about HOLD.
Access, correction, deletion. Ask and we will tell you what we hold about you, correct it, or delete it. California residents also have the right not to be treated differently for asking. We honor these requests from anyone, whether or not the law currently requires it of us. The only thing we cannot pull back is an email we have already sent you, and anything the law requires us to keep.
Analytics. Our analytics provider, PostHog, is a third party and sets cookies in your browser to recognize a returning session. We use it to see how this site is used; we do not use it to follow you onto other websites. We honor Global Privacy Control and Do Not Track: if your browser sends either signal, our analytics never load and no analytics cookie is set. Browser tracking protection or a content blocker will also stop our analytics from loading.
Where your data goes
HOLD operates in the United States and we configure our providers for US processing. If you use the site from outside the US, your information is transferred to the US.
Changes
When this policy changes materially we will post the new version here with a new date at the top, at least 30 days before it takes effect — the same rule section 8 of the terms states, because the two documents change together.
Contact
Questions about privacy, or a request about your data: use the contact form. Our Terms of Use cover the rest.
30025 Alicia Pkwy #20-2473, Laguna Niguel, CA 92677