Terms of Use
Effective 7 August 2026
These terms cover this website, the HOLD waitlist, and the contact form. Subscriptions to the HOLD platform are governed by a separate written agreement; where the two disagree, that agreement controls. HOLD is a tool for commercial real estate professionals and this site is offered for business use only. By using it you confirm you are at least 18 and are acting on behalf of a business.
1. What this site is
A description of a product that is not yet generally available, plus two ways to reach us: a waitlist and a contact form. Nothing on this site processes your documents, and no part of it is the HOLD platform itself.
2. What the descriptions here are worth
Product descriptions, capability claims, and every price and cost range on this site are informational. Figures for AI usage are estimates based on current provider rates and typical document sets; they are not a quote, an offer, or a commitment, and what you actually pay is set by the agreement you sign. Features described here may change or may not ship.
3. Acceptable use
You agree not to: (a) submit someone else’s personal information through our forms without a lawful basis; (b) work around the rate limits, or script submissions; or (c) use this site to build, train, or benchmark a competing product. If you breach this section we may refuse you the service, without notice.
4. Site content and feedback
The site itself — its text, design, graphics, and marks — belongs to HOLD or its licensors, and these terms grant you no rights in it beyond viewing it. If you send us feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to the ideas, concepts, and techniques in it, without restriction or compensation. We are under no obligation to treat feedback as confidential.
5. Disclaimer of warranties
HOLD makes no warranties about this site. It is provided “as is” and “as available”. To the fullest extent permitted by law, HOLD and its personnel, contractors, and suppliers disclaim all warranties, express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty as to the accuracy, completeness, reliability, or uninterrupted availability of this site or anything described on it.
6. Limitation of liability
HOLD’s liability to you is strictly limited. To the fullest extent permitted by law, neither HOLD nor its personnel, contractors, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost or corrupted data, arising out of or relating to this site, whether in contract, tort, or otherwise, even if advised of the possibility. Our total aggregate liability for all claims relating to this site will not exceed one hundred dollars ($100).
Nothing in these terms limits or excludes liability for fraud, wilful injury, gross negligence, or violation of law, or any other liability that cannot lawfully be limited. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; where that is so, the exclusions and limitations above apply to the maximum extent the law permits, and if any part of sections 5 or 6 is held unenforceable, the remainder stays in force.
7. Indemnity
You will defend, indemnify, and hold harmless HOLD and its personnel, contractors, and suppliers against any third-party claim, and any resulting loss, liability, damages, or reasonable legal fees, arising from your breach of these terms. We will notify you promptly of any such claim — though a delay only reduces your obligation to the extent it actually prejudices you — and cooperate with you at your expense. You may control the defense, but you may not settle in a way that admits our fault or imposes any obligation on us without our consent; we may participate with our own counsel at our own cost; and if you do not promptly take up the defense, we may conduct it at your expense.
8. Changes to these terms
We may change these terms or the privacy policy. When we make a material change we will post the revised version here with a new date at the top, at least 30 days before it takes effect. Continuing to use the site after it takes effect means you accept the change.
9. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You and HOLD agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute arising out of or relating to these terms or this site, and each party waives any objection to venue there. HOLD is offered from the United States and is not directed at users elsewhere; if you use it from outside the US you do so on your own initiative. Any claim relating to this site must be brought within one year of when it arose.
10. General
If any provision of these terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary and the rest will remain in force. Our failure to enforce any provision is not a waiver of it. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Any provision that by its nature should survive the end of your use of the site does so. Our personnel, contractors, and suppliers may rely on sections 5, 6, and 7 as if they were parties. These terms, together with the privacy policy, are the entire agreement between you and HOLD in respect of this site, and supersede any prior understanding on that subject.
11. Contact
Questions about these terms: use the contact form.
30025 Alicia Pkwy #20-2473, Laguna Niguel, CA 92677